Plenty of free perks such as Wi-Fi, beer and wine tasting help guests relax

By Staff Report

Photo by Marty Cheek The Holiday Inn Express & Suites staff in the lobby of the hotel.

Photo by Marty Cheek
The Holiday Inn Express & Suites staff in the lobby of the hotel.

The Holiday Inn Express & Suites is one of Morgan Hill’s premiere hotels, serving travelers and local residents alike with a high standard of quality service and comfortable, clean rooms.

The 85-room hotel was co-founded by Arvind Roy, a college-educated immigrant from India who for many years drove taxis at night and managed motels in San Francisco and Oakland to build his hospitality business. Run by General Manager David Dworkin since it opened in 1999, the hotel has a team of friendly staff members who make sure that guest needs are taken care of promptly and to a high standard of quality service.

Bina Desai, Roy’s daughter, serves as the director of marketing at the Holiday Inn Express. Morgan Hill Life asked her about the hotel’s philosophy in making sure guests enjoy their visit to our community no matter how long they might stay here.

What makes the Holiday Inn Express experience different or unique for customers?

Our employees’ exceptional focus on service differentiates us from any other hotel. The team’s hospitality mission is to take great care of guests and make them feel at home when staying at the property. What’s even more intriguing is how we embrace sustainability and appreciate the importance of socially responsible programs to help save lives and protect our planet.

For example, we have partnered with the “Clean the World” program to recycle soaps and bottled amenities from guest rooms and distribute them to children and families around the world in an effort to stop the spread of preventable diseases.

For a list of our other green practices, visit www.hiemorganhill.com/green-practices.

What various services are provided for the benefit of your customers?

For those insatiable cravings, we recently built “The Pantry” in the lobby. This convenience market is stocked with snacks, sundries, beverages, candy, and on-the-go meals. Day or night, soccer families, corporate clientele, and leisure travelers are pleased with this new addition
The hotel’s fitness center is also equipped with state-of-the-art strength and cardio essentials as well as an indoor pool and hot tub. Take your yoga practice on the road and we’ll provide the yoga mat. It’s not obvious until you step inside, but the Holiday Inn Express also hostscommunity meetings and events in our 5,000 square feet of flexible banquet space.

Describe your “Free Bites and Free Bytes” program as well as other complimentary services.

First and foremost, we try to listen to our guests’ needs. We understand you may want to unwind from a long working day or relax after a day of exploring. Every Monday through Thursday evening, we invite hotel guests to mix and mingle. We pour notable microbrews and local wines by the glass for guests to savor with appetizers, veggie platters, and freshly baked cookies.

The daily complimentary hot breakfast bar also features our signature cinnamon rolls, organic teas, locally baked pastries, and varieties of breads. Additionally, we make it easy to complete work without leaving the property. Throughout the hotel, we offer free high-bandwidth wired and wireless Internet for guests. The Business Center is also a great perk for those in need of print, fax, and copy services.

How would you describe the quality of your rooms and their cleanliness?

Choosing the right hotel with casual sophistication to meet your criteria doesn’t have to be complicated.

Our pillow-top mattress rooms can sleep up to five guests and feature updated furnishings, free Wi-Fi access, 32-46 inch LED TVs, a desk with phone, microwave, mini-fridge, and more. Year after year, we’ve received the top Intercontinental Hotels Group inspection ratings for cleanliness. We’re also very proud to be a six-time consecutive local recipient of the “Best of Morgan Hill” award.

With the holiday season now upon us, what should customers consider when looking to book a room at the Holiday Inn Express?

People want to genuinely feel right at home during the holiday season. We at the Holiday Inn Express Morgan Hill strive to be your casual and family-friendly getaway destination. We want to remind the community to snuggle up with some hot cocoa, a movie, and relax with family and friends while our local employees really take care of you and your holiday needs.

HOLIDAY INN EXPRESS

Location: 17035 Condit Road
Contact: (408) 776-7676 or visit www.hiemorganhill.com